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For Property Managers

Adding Expenses

Expenses are Owner Center’s way of helping you track any costs that arise over the course of managing your vacation property. This is a great way to stay on top of expenses like maintenance, mortgage…

Updated 5 months ago by Phoebe De Riggs

Automatic Invoices

With Owner Center, you can now set up automatic invoices that will be generated for your owner on a weekly, bi-weekly, monthly or yearly basis.. In order to view or create automatic invoices, first n…

Updated 5 months ago by Phoebe De Riggs

Automatic Statements

With Owner Center, you can now set up automatic statements that will be generated for your owner on a weekly, bi-weekly, monthly or yearly basis.. In order to view or create automatic statements, fir…

Updated 5 months ago by Phoebe De Riggs

Custom Domains

You must configure the DNS settings of your domain to point to Owner Center. Before updating the DNS settings in your domain host account, go to the Portal page in Owner Center and add your desired c…

Updated 5 months ago by Phoebe De Riggs

Data Dictionary

A data dictionary is a set of tags that, when placed in a Message Template , will be replaced with internal Owner Center data. In other words, they are placeholder strings that tell Owner Center to i…

Updated 5 months ago by Phoebe De Riggs

How Do I Add Owners?

Owners can be added to your account in 2 ways - manually or by sending the person a registration link to register on their own. This article will show you how to accomplish both.. Adding Owners Manua…

Updated 5 months ago by Phoebe De Riggs

How Do I Change My Password?

Changing your password for your Owner Center account is easy and can be done in the Account Info section.. First, click on your profile picture in the lower left corner then on Account Info : You the…

Updated 5 months ago by Phoebe De Riggs

How Do I Create a Payment Rule?

Payment rules allow you to specify which payment gateway to use for which channel or rental. For specifics on how they work, check this article.. Creating a new Payment Rule. First, navigate to the R…

Updated 5 months ago by Phoebe De Riggs

How Do I set up Automations?

Automations or Triggers, are a key benefit of Owner Center. A trigger is an instruction to Owner Center to perform a particular action when an event occurs. For example, triggers can be used to notif…

Updated 5 months ago by Phoebe De Riggs

How do I Activate Owners?

If you have inactive owners in your account that you need activated, you will need to do this in the Owners section. All Owners of OC V1 will appear as inActive in OC V2. Property Managers will then…

Updated 5 months ago by Phoebe De Riggs

How do I use Owner Center in a different language?

The default language for the Owner Center application is English. However, if this is not your preferred language, there are other options available to choose from to allow you to use one that you're…

Updated 5 months ago by Phoebe De Riggs

How to create a Payout Rule?

A payout rule instructs Owner Center to calculate a specific payout, or payable amount, for each booking in an owner statement or invoice. Payout rules automatically apply to bookings that match a sp…

Updated 4 months ago by Phoebe De Riggs

Message Templates

In Owner Center, you can create multiple templates for messages that you routinely send to your owners. Once you define a template and associate it with an automation , you can send emails automatica…

Updated 5 months ago by Phoebe De Riggs

My Billing Info

The Billing Info page allows you to manage your subscription, add or remove your credit card and view your billing history. Here's how to access it.. First, click on your profile picture in the lower…

Updated 5 months ago by Phoebe De Riggs

Owner Center Dashboard

With the new Dashboard in Owner Center, you can quickly view all of the important information related to your bookings. You will be able to control the information displayed on the dashboard by using…

Updated 5 months ago by Phoebe De Riggs

Owner Invoices

Owner invoices allow you to bill your owners for bookings you have generated each month. To create an owner invoice you must have owners created in Owner Center.. To view or create invoices, navigate…

Updated 5 months ago by Phoebe De Riggs

Owner Portal

The portal module allows you to enter a subdomain for your portal. This domain will be used by your owners when logging into the Owner Center portal (this domain name will be used by all of your clie…

Updated 5 months ago by Phoebe De Riggs

Owner Statements

Owner statements allow you to let owners know exactly how much they have earned each month. To create an owner statement you must have owners created in Owner Center, and you must also assign owners…

Updated 5 months ago by Phoebe De Riggs

Owner Statuses

Owners have 3 kind of statuses:. 1- Active 2- Inactive 3- Pending What do the different Owner statuses mean? Active - this owner is part of a subscription and using this owner, a Property Manager (PM…

Updated 5 months ago by Phoebe De Riggs

Owners

The Owners section allows you to view all of the owners in the account, add new owners and also approve rentals and owners.. The very top of the page contains the buttons below: Rental Approvals - If…

Updated 5 months ago by Phoebe De Riggs

Payment Rules

Owners are able to add multiple payment gateways to their account. They can even add multiple gateway accounts from the same gateway. This is great for our users, but how would you manage which gatew…

Updated 5 months ago by Phoebe De Riggs

Profit & Loss

The Profit & Loss Report allows you to see your gross revenue, expense and net revenue. Hovering on the graph legends (colored bars) will give the total earning for that month. Above the bar chart, y…

Updated 5 months ago by Phoebe De Riggs

Property Managers: Rentals

All the rentals of your subscribed application and connected PMS/Channel will appear in the Rentals module. Please note that only Property Manager is allowed to create a new Rental manually but any a…

Updated 3 weeks ago by Phoebe De Riggs

Updating My Account Info

The Account Info area allows you to add settings for your account such as your login details, currency and preferences. Here's how to make the changes.. First, click on your profile picture in the lo…

Updated 5 months ago by Phoebe De Riggs

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