Owner Center Integration with Cloudbeds

Cloudbeds is powerful, intuitive, unified, one platform to run your property. Thousands of successful independent properties grow revenue, streamline operations, and enable memorable guest experiences with Cloudbeds.

OwnerCenter is now integrated with Cloudbeds allowing you to import your listings, sync your bookings and daily prices.


Signing Up to Owner Center

You can sign up to Owner Center from the Signup page on the website here by clicking on the Sign Up button.

Step 1: Enter your name, email and password or sign up using your Google or Facebook accounts.

Step 2: Select Cloudbeds from the list of PMS options available.

Step 3: Enter your Company Information and click on the Complete button.

  • Confirm the verification of your email address.

You should get a verification email to your email address, click on the Verify your email button. You will be directed to the login page for Owner Center after clicking on the button.

Connecting Cloudbeds to Owner Center

Step 1: In Owner Center, navigate to the Integrations tab on the left panel.

Step 2: On the integration page, locate Cloudbeds and click on the Connect button.

Step 3: Enter your Cloudbeds credentials on the pop up.

Step 4: Verify the code with Email Authentication by clicking on the Send me the code button.

Step 5: Enter the Verification code and click on the Verify button.

Step 6: Click on the Allow Access Button to make a successful Connection.

Specific functionality of the integration

Step 7: Once you are connected to Cloudbeds, you can see the ability to view your Cloudbeds accommodations (rentals), or disconnect Cloudbeds from Owner Center.

Step 8: To view the Cloudbeds accommodations, Click on the Listings button.

Step 9: All accommodations from Cloudbeds will be displayed, but to import the accommodation into Owner Center, click on the actions icon on the right then Import Listing.

Note: Importing your accommodation will bring in the bookings of that accommodation into Owner Center and will automatically import the availability so your calendar in Owner Center will be blocked accordingly.

Step 10: Your imported Listings will be visible by clicking on the Rentals tab in the left navigation bar.

The rental details that will be imported in Owner Center includes:

  • Name
  • Amenities
  • Images

Step 11: Your imported Bookings along with the Listings will be visible by clicking on the Bookings tab in the left navigation bar of both PM & OC View.

The booking details that will be imported in Owner Center includes:

  • Channel
  • Rental
  • Guest Name
  • Country of guest

Step 12: Select whether you will like your Cloudbeds daily prices for the listing to be imported Rates into Owner Center.

You will see the daily prices listed where you can view them, then click on Import Rates.

Your imported Rates will also be visible to Owners by clicking on the Rates tab in the left navigation bar of the Owner View:

The rate details that will be imported in Owner Center includes:

  • Name
  • Image
  • Interval
The fields that are not available in the Cloudbeds app will appear blank in Owner Center after sync.
Please note that only 1 time sync from Cloudbeds to Owner Center will be done, no further update in the synced Rental, Booking or Rate in Cloudbeds will be synced to Owner Center.

Connecting to OwnerCenter from CloudBeds

This section will walk you through the process of connecting a website or application to Cloudbeds PMS.

Step 1: Click Account

Step 2: Select Apps & Marketplace

Step 3: Search for an app you want to connect

Step 4: Select Learn More

Step 5: On App preview, click Connect App.

Step 6: Application Authorization page will show you the list of permissions the app wants to access. Click Approve to confirm the connection.

Step 7: When connecting some apps you will need to login to that app to finish the connection:

Step 8: The application is now connected. You can check it by reloading app page on Marketplace, you will see Login button instead of Connect App:

Also follow How to Connect an App to Cloudbeds PMS for more detail.


Creating Accommodation (Rental) in Cloudbeds

Step 1: Click on the Connect button appearing on the top right of page.

Step 2: Click on setting.

Step 3: Move to Accommodations & Click on New Accommodation Type:

Step 4: The added Accommodation begin to appear under the accommodation type.

Creating Booking in Cloudbeds

Step 1: Click on the left menu.

Step 2: Move to Calendar from the left menu.

Step 3: Select the New Reservation option.

Step 4: The added booking begin to appear under the Reservations Tab.


Creating Rates in Cloudbeds

If you wish to create daily prices in CloudBeds instead, follow the steps:

Set up and edit the Base Rates of specific accommodations for any period, including certain days of the week and minimum/maximum length of stay and closed to arrival/departure limitations.

Option 1 - Base Rates tab

Step 1: Click Menu

Step 2: Go to Rates and Availability

Step 3: Click on Base Rates

Step 4: Select the accommodation type to the add base rates.

Step 5: Click +Add Interval

Step 6: Use Copy Interval to copy intervals from another accommodation types

Step 7: Type Interval Name (this title will help you find specific interval, for example, High Season or Fall Year XXXX, for example)

Step 8: Set the interval period

Step 9: Set Min LOS or Max LOS restrictions if applicable (for the whole interval)

Step 10: Set Closed to Arrival or Closed to Departure restrictions if applicable (for the whole interval)

Step 11: Do you charge for additional adults and or children?

Select Yes if you charge an additional fee for adults or children not included in the rate and indicate the price of each additional adult and child.

Or select No.

Step 12: Select on which days of week the interval will be available

Step 13: Enter the price

Step 14: Click Apply to enter the same rate to all selected days

Step 15: Click Add Interval

The interval will appear in the table under the accommodation type.

Step 16: Click SAVE to finish.

Option 2 - The Availability Matrix

The Availability Matrix allows you to visually update inventory for a single day or an entire date range. Use the +Long-Term Interval to update multiple dates and room types at the same time, or click the top number (or check box) for each specific date within the intervals to update the availability or close the date.

To add your base rates:

Step 1: Click on the Menu

Step 2: Go to Rates and Availability

Step 3: Click on Availability Matrix

Step 4: Click +Long-Term Interval

Step 5: Select property if you manage a few properties within Cloudbeds PMS

Step 6: Select which Accommodations the room rate will be applied

Step 7: Select interval dates to apply the room rate

Step 8: Choose if there are certain days of the week to set

Step 9: In the Settings, select Base Rates

Step 10: Set the amount of the base rate

Step 11: Click Add Interval

Step 12: Save

Edit Rates with the Long-Term Interval button

Step 1: Select a property if you manage a few properties withing Cloudbeds PMS

Step 2: Select the Accommodation to edit the base rate for

Step 3: Choose the dates for which you want to apply the new price

Step 4: Select the days of the week to apply the changes

Step 5: Choose Base Rate under the Interval Settings

Step 6: Choose to set a new Amount, Increase or Decrease the existing prices:

If you chose Increase or Decrease - select % or $, and the system will apply the changes accordingly

If you chose Set Amount - enter the new price value

Step 7: Click Add Interval

Step 8: Save

How to Edit Base Rates

The fastest and easiest way to edit the rate for one or few days is through the Availability Matrix or directly on Calendar.

When the Base Rate is changed through the Calendar, Availability Matrix or PIE, the corresponding Base Rate interval will be automatically modified. The existing interval will be broken down with a new interval of the new rate. The same applies when the stay restrictions (MinLos, MaxLos, Closed to Arrival, Closed to Departure) are edited through the Availability Matrix.

Option 1 - The Base Rates page

Step 1: Click on the Menu

Step 2: Go to Rates and Availability

Step 3: Click on the Base Rates page

Step 4: Edit or delete the desired interval

Editing an Interval overlapping Existing Intervals

If you add new interval which date range overlaps the existing interval, the system will throw a notification asking whether you want to proceed and showing how the system will modify the existing interval.

Example:

  1. You created a High Season interval from November 2022 until June 2023.
  2. Then you added the Medium Season interval from November 1st - 20th, 2022. It overlaps the High Season interval: The system will throw the following alert. If you click Confirm, the system will automatically create 3 intervals by breaking existing interval into 2 and pasting new interval between them.

Option 2 - The Availability Matrix

Use the +Long Term Interval button in the Availability Matrix to overwrite existing long term intervals or use the Availability Matrix Table to update one day at-a-time.  

The Availability Matrix allows to use the Long Term Interval or to update one day at-a-time in the Availability Matrix Table.

Long Term Interval

Use the Long Term Interval option to edit the rate for a few days (long term intervals). This option is faster and easier.

Edit Rates with the Long-Term Interval button

Step 1: Select a property if you manage a few properties withing Cloudbeds PMS

Step 2: Select the Accommodation to edit the base rate for

Step 3: Choose the dates for which you want to apply the new price

Step 4: Select the days of the week to apply the changes

Step 5: Choose Base Rate under the Interval Settings

Step 6: Choose to set a new Amount, Increase or Decrease the existing prices:

  • If you chose Increase or Decrease - select % or $, and the system will apply the changes accordingly
  • If you chose Set Amount - enter the new price value

Step 7: Click Add Interval

Step 8: Save

One Day at-a-time (Availability Matrix Table)

Use this option to change one date at-a-time.

Step 1: Click on the Menu

Step 2: Click on Rates and Availability

Step 3: Go to the Availability Matrix

Step 4: In the desired room, click on the rate on the date you would like to change and edit this rate

Step 5: Save

Option 3 - Calendar

Use the Calendar to update one day at-a-time.

Step 1: Click on the Menu

Step 2: Go to the Calendar

Step 3: Click on the rate of the date you would like to change and edit the rate

Step 4: Click on Confirm to apply the change

Also follow How to Add & Edit Base Rates for more detail.

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Sync Rentals manually in Owner Center

Although the synchronization is happening automatically once the Import Listing is done from the integration page. However, in some cases there may be a chance when the certain Listing (accommodation) is not synced into Owner Center from Cloudbeds. In such case the user can easily get the listing sync into the Owner Center by clicking on the Sync Rental button available on the Rentals List View.

Sync Bookings manually in Owner Center

Although the synchronization is happening automatically once the Import Listing (accommodation) is done from the integration page. However, in some cases there may be a chance when the certain booking is not synced into the Owner Center from Cloudbeds. In such case the user can easily get the booking sync into the Owner Center by clicking on the Sync Booking button available on the Bookings List View.


Disconnecting from Owner Center

To disconnect Cloudbeds from Owner Center, click on the Integrations tab in the left panel, locate Cloudbeds and click on the Disconnect button.

Disconnecting from Cloudbeds

To disconnect Owner Center from Cloudbeds, follow the following steps:

  1. Click on Account
  2. Apps & Marketplace
  3. Manage Apps
  4. Click on the Disconnect button

Also follow How to Disconnect or Delete an app from Cloudbeds PMS for more detail.

Our Integrations FAQ can be found here.

As always, we're here to help. Please feel free to email support@ownercenter.net with any questions.


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